VR Expert is Europe’s leading provider of VR & AR hardware. We are Active in the Netherlands, Belgium, France and Germany and have offices in Utrecht and Cologne. Our mission is to help companies successfully implement VR & AR hardware solutions, as well as offer the best experiences for events.
Since 2012 we have been active in the VR / AR market. With our young team now comprising over 20+ experts with proficiencies in 4 languages.
How does our rental process work?
You are planning to rent headsets from us, but how exactly does this work?
Step 1: Selecting products
Select the desired headsets, accessories, content and services and add them to your shopping cart. Not sure which headset or configuration is best suited for your use case? Then contact one of our experts for free advice!
Step 2: Place order
Go through our simple checkout process on our website. Select the desired rental period and enter the delivery address. Would you rather order with a quote? Then contact one of our experts!
Step 3: Order confirmation and invoice
Once your order has been processed, you will receive an order confirmation and invoice from our administration department.
Step 4: Track & Trace
We will then get to work for you and prepare your order. As soon as your order has been shipped, you will receive a track & trace code to track your package. We always ensure that your products arrive one day before the start of your rental period!
Step 5: Return label
Once you have received your package, you will find a return label inside. Afterwards, you can easily stick this label onto your package and hand it in at the nearest collection point in your area. The instructions for this process are clearly stated on the return label, so that we easily receive the products back. You can always return your products one day after the rental period.